Returns & Exchanges
At N by Nancy, we want you to be completely in love with your purchase. If you are not satisfied, we accept returns of unworn, unwashed items with original tags attached within 30 days of delivery.
Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Prepare Your Package
Securely pack your items in their original packaging and include the packing slip provided in your return confirmation email.
Ship It Back
Attach the prepaid shipping label to your parcel and drop it off at any authorized carrier location.
Receive Your Refund
Once our team inspects the returned garments, a refund will be issued to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing